Frequently Asked Questions

Find answers to common questions about Smart Tags & SEO

What's new in Smart Tags & SEO?

Smart Tags & SEO (formerly Smart Product Tagger) brings exciting new features to help grow your business:

  • SEO Optimization - Generate AI-powered meta titles and descriptions that help your products rank higher on Google
  • Flexible Billing - Choose between affordable credit bundles or convenient pay-as-you-go monthly billing
  • Usage Analytics - Track your usage and spending in real-time with beautiful dashboards
  • Modern Interface - Enjoy a faster, more elegant experience with our redesigned UI
  • Batch SEO - Save time by optimizing SEO for multiple products at once

All while keeping the powerful tagging features you love!

What's the difference between the old version and Smart Tags & SEO?

Think of Smart Tags & SEO as your complete product optimization suite:

The old version offered:

  • Product tag generation
  • Single pricing model
  • Basic interface

Smart Tags & SEO delivers everything from before, plus:

  • SEO superpowers - Generate meta titles and descriptions that get you found on Google
  • Flexible pricing - Pay how you want: credit bundles or monthly pay-as-you-go
  • Smart analytics - See exactly how you're using the app with beautiful charts
  • Stunning new design - Faster, cleaner, and easier to use
  • Bulk operations - Process hundreds of products with one click

It's like upgrading from a bicycle to a sports car - same destination, much better ride!

How much does it cost to use Smart Tags & SEO?

We've designed pricing that works for everyone:

Start Free - Every store gets 10 free credits to try the app!

Credit Bundles

Best for occasional use

  • Starter Pack: 500 credits for $2.50
  • Growth Pack: 2,000 credits for $9 (Save 10%)
  • Scale Pack: 5,000 credits for $20 (Save 20%)
  • Enterprise Pack: 10,000 credits for $35 (Save 30%)

Pay-as-You-Go

Best for regular use

  • Only $0.005 per generation
  • Set your own monthly spending cap
  • Never worry about running out of credits

Credit Usage:

  • Product tags: 1 credit each
  • SEO optimization: 3 credits each

Choose what works best for your business!

What is SEO Optimization in V3?

SEO Optimization is your secret weapon for getting found online!

What it does:

  • Creates compelling meta titles that grab attention in search results
  • Writes detailed meta descriptions that convince shoppers to click
  • Uses proven SEO strategies to help you rank higher on Google

What you get:

  • A search-optimized title (perfect length for Google)
  • A persuasive meta description (highlighting key benefits)
  • Better visibility in search results
  • More organic traffic to your store

Cost: Just 3 credits per product

Pro tip: Use batch processing to optimize your entire catalog overnight!

How do I switch between Credits and Pay-as-you-go?

Switching is super easy - we give you total flexibility!

Current setup:

  • If you have credits, they're always used first
  • Once credits run out, you can choose your next move

To switch to Pay-as-you-go:

  1. Go to 'Credits & Billing' in the app menu
  2. Click 'Pay as You Go'
  3. Set your comfortable monthly spending cap
  4. Approve with Shopify - done!

To buy more credits:

  1. Same menu, choose 'Credit Bundles'
  2. Pick your bundle size
  3. Complete purchase through Shopify
Smart tip: Use credits for one-time projects, pay-as-you-go for ongoing optimization!

How does Smart Tags & SEO generate tags?

Smart Tags & SEO uses advanced AI to analyze your product titles, descriptions, and images. Our machine learning model identifies relevant keywords and generates SEO-optimized tags that improve product discoverability in search engines and within your store.

When am I charged for tag generation?

You're only charged when tags are successfully generated for your products. We use Shopify's built-in billing system, so charges appear on your regular Shopify bill. There are no upfront costs or subscription fees - you only pay for what you use.

Why do I need to authorize billing before using the app?

The billing authorization is NOT an immediate charge - it's like a pre-authorization at a gas station. Shopify requires this step to ensure we can bill you only for products we actually process. Think of it as setting a spending limit. You won't be charged until we successfully generate tags for your products.

Why is the authorization amount higher than what I might actually pay?

The authorization amount is calculated based on your total product count at $0.01 per product, but you'll likely pay less because you only pay for successfully processed products. For example, if you have 1,000 products, we might authorize $10, but you'll only pay for products that actually get tagged.

Is there any risk in trying the app?

No risk at all! You get 10 free tag generations to try the service. The billing authorization doesn't charge you - it just allows us to bill you later for actual usage at $0.01 per successfully tagged product. You can see exactly how much each product will cost before processing, and you can stop anytime.

Can I generate tags for all my products at once?

Yes! You can process your entire product catalog with our bulk processing feature. Click 'Generate Tags for All Active Products' to start. The system will process products in the background, and you can monitor progress with our real-time status updates.

What if I don't like the generated tags?

You have full control over your tags. Use 'Tweak' mode to remove unwanted tags individually, or click 'Restore' to revert to your original tags. You can also manually edit tags as needed.

How do AI-generated tags improve my SEO?

Our AI generates tags that are optimized for search engines by identifying relevant keywords that customers actually search for. Better tags improve product discoverability both within your store's search and on external search engines like Google, potentially increasing your organic traffic.

How long does it take to generate tags?

Individual products are processed in under 2 seconds. For bulk processing, the time depends on your catalog size, but our system handles thousands of products efficiently. You can monitor progress in real-time and continue using your store normally during processing.

Is my product data safe?

Absolutely. We follow Shopify's security standards and only access the product information necessary to generate tags. We don't store your product data permanently, and all communication is encrypted. The app complies with GDPR and other privacy regulations.

What happens to products that already have tags?

The app intelligently works with your existing tags. You can choose to exclude already-tagged products from bulk processing, or add AI-generated tags to supplement existing ones. Products marked as 'spt-tagged' won't be processed again unless you specifically choose to regenerate their tags.

Does it work with all types of products?

Smart Tags & SEO works with all active products in your Shopify store. It analyzes product titles, descriptions, and images regardless of product type. The AI is trained specifically for e-commerce and works well with physical products, digital goods, and services.

Can I stop using the app anytime?

Yes, there are no long-term commitments. Since we use usage-based billing, you can stop using the app at any time without cancellation fees. Any tags already generated will remain on your products. You can also uninstall the app through your Shopify admin if needed.

What if I need help or have issues?

We provide support through the Shopify App Store. If you encounter any issues with tag generation, billing, or app functionality, you can reach out to our support team. The app also includes error handling to prevent any disruption to your store operations.

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